ElizaLIVE is a multi-modal engagement platform that brings understanding of healthcare data to a whole new level.
ElizaLIVE combines data from proprietary outreach on hundreds of millions of individual interactions about health care, taking in data from automated phone conversations powered by Eliza’s proprietary speech recognition engine as well as email and web click streams.
ElizaLIVE weaves this data with clinical data, third-party, and publically-available data including IOM/HDI data sets to better understand healthcare consumers and create multi-dimensional profiles including socio-demographic, clinical, and behavioral inputs – the stuff that gets to what makes people tick.
ElizaLIVE’s data application quantifies individual engagement levels, predicting how people will behave and how they will respond to attempted interventions that would improve care and lower costs.
It’s not enough to stratify a population by how much they are likely to cost; ElizaLIVE shows whether individual members, both healthy and at risk, are likely to respond to an intervention, while creating meaningful personalized interventions, communications strategies, and programs that increase compliance and lower costs.